Questions
Everything people ask us, answered.
17 straight answers about pool and spa service in Greater Austin — what it costs, how fast we can come out, what we repair, and why we don't do contracts. Still stuck? Call (737) 707-5516 and ask a human.
General questions
What areas do you service?
We're based in Round Rock and serve the Greater Austin area, including Austin, Georgetown, Pflugerville, Hutto, Cedar Park, and Leander. Not sure if you're in range? Give us a call.
Do you service spas and hot tubs too?
Yes. We're pool and spa specialists — maintenance, cleaning, green-water recovery, and equipment repair or installation for both pools and spas.
Do I have to sign a long-term contract?
Never. We don't do lock-in contracts. You stay with us because your water is perfect and our service is reliable. You can pause or cancel anytime.
How much does weekly pool service cost?
Weekly pool service starts at $275/month and typically runs $275–$400+ depending on pool size, equipment, and condition — chemicals included, with no hidden fees. Your quote is free and upfront, there is no contract, and the price you approve is the price you pay.
My pool is green. Can you fix it?
Yes. We provide green-pool recovery and assess the water condition, filtration and circulation before discussing the proposed treatment and cleaning scope. Timing depends on the pool and work needed. Ongoing testing and maintenance remain important after recovery; clear-looking water alone does not establish readiness for swimming.
How fast can you come out?
In most cases we offer same-day or next-day service. Pool problems don't wait, so we move quickly — especially for green pools and equipment failures.
Do you repair pool pumps, heaters, and salt systems?
Yes — equipment repair and installation is one of our two core services. Our certified in-house techs diagnose and fix pumps, motors, filters, heaters, salt systems, automation, and lighting from all major brands, including Pentair, Jandy, Hayward, and Polaris — with an honest, upfront quote before any work begins.
Do you charge for an equipment diagnosis?
Photo and video quotes are free when we can identify and scope the issue remotely. When hands-on troubleshooting is needed, the onsite diagnostic is $125 and $62.50 is credited toward an approved repair. You always approve the repair price first.
Should I upgrade my sand filter to glass media?
A media change must suit the exact filter and proposed media product. Some filter manuals specify silica sand, so glass is not a universal drop-in replacement. We can assess the filter, check the applicable manufacturer requirements and discuss the supported options and scope before work. Performance, quantity and service life depend on the approved combination and conditions.
Weekly Pool & Spa Service
About this serviceHow often do you come out?
Weekly is standard for Central Texas pools, especially in summer. We can also set up bi-weekly or custom schedules depending on your pool and usage.
Do I need to be home?
No. As long as we can access the pool area, you never have to be home. You'll get a checklist (and photos on request) after every visit.
Green Pool Recovery
About this serviceHow long does it take to clear a green pool?
Timing depends on the water condition, filtration, circulation and the work needed. We assess the pool and discuss an expected recovery plan; a fixed number of days is not a promise for every situation.
Can a pool turn green again after recovery?
Yes. Conditions can change, so treatment does not replace ongoing testing and maintenance. Ask about the appropriate follow-up and weekly service for your pool. Any service-specific guarantee is governed by your written service agreement.
Deep Cleaning & Detailing
About this serviceHow is this different from weekly service?
Weekly service addresses routine maintenance. Deep cleaning assesses specific buildup, surface or filter concerns and selects an appropriate scope for the materials and condition. It is not a promise that every stain or surface defect can be removed.
Do I need acid washing?
Staining alone does not establish that acid washing is suitable. The finish, its condition, the cause of the concern and manufacturer guidance need to be assessed. Ask which options are appropriate and what their limits are before approving work.
Equipment Repair & Install
About this serviceWhat equipment do you service?
Pumps, motors, filters, heaters, salt/chlorine systems, lights, automation/controllers, and circulation plumbing — repair and new installation.
Do you charge for a diagnosis?
Photo and video quotes are free when we can identify and scope the issue remotely. If hands-on troubleshooting is needed, the onsite diagnostic is $125; $62.50 is credited toward an approved repair. You always approve the repair price before work begins.
The Pool Service That Cares
Let's Get Your Pool Endlessly Blue.
Call now for same or next-day service, or send a quick message and we'll reply fast. No contracts, no pressure — just spotless water.