01 — Common signs
Is this the right service?
You do not need to know the cause before contacting us. Start with what you can see, hear, or read on the equipment.
- Heater will not ignite or stay lit
- Water is not reaching the set temperature
- Heater cycles, shuts down, or displays an error code
- Unusual sounds, odors, soot, or visible corrosion
- Water leaking at or near the heater
- Heat pump runs but produces little or no heat